CRAIM - Carpet Repairs & Invisible Mending is a small niche market carpet repair business run by Dale Keily.
Dale entered the carpet industry in the early 1980's where he learnt the secrets of repairing carpet. He established a reputable carpet maintenance company servicing both residential and commercial carpets.
In 1990, the business was sold to a new owner who to this day is still looking after many of the initial customers from almost 30 years ago.
In 1990, Dale moved on to establish a printing business using vegetable oil inks, recycled and environmentally friendly paper. It was ahead of its time but nonetheless was a small success.
In the late 1990's, Dale moved on to study accounting at University and worked part-time in the area until 2005.
Preferring a more active lifestyle Dale returned to repairing carpet in 2005.
He is a perfectionist and has the unusual ability of being able to patiently reconstruct damaged carpet and craft repair jobs which are difficult to see or even invisible.
Dale has recently relocated back to his hometown Brisbane after spending almost 10 years away repairing carpet in Melbourne.
“The owner was very helpful. His long experience ensured that he knew exactly how to fix our carpet problem. He was extremely courteous and pleasant when explaining the problem and remedy."
“Very professional and friendly and turned up on time.”
“Dale did a great and fast job. Dale is a great carpet repair guy, did his job fast. My carpet seems like a new one.”
“A tricky repair to a water damaged carpet in proximity to a leaking bi-fold door. Dale arrived on time and provided professional sensible advice. Returned several days later with all the tools and equipment to complete a first rate job on time and on budget. Excellent all round service that we cannot fault. Thank you Dale.”
“The quote on Dale's header and on his business card are absolutely correct. His quality of workmanship is something that is hard to come across these days. He has repaired our 10 year old carpet in our building to a standard that is extraordinary, we cannot see where he has made his repairs, fantastic.”
“Thank you for a great job Dale. Very impressed with your workmanship, much appreciated. Will highly recommend you.”
“I did not believe it possible that the dog ravaged tear in our near new carpet could be repaired. You performed a miracle! We cannot actually find where the carpet was damaged!! You also saved us a small fortune in not having to entirely re-carpet the room given the tear was centre stage. Thank you very much Dale. We greatly appreciated your prompt reply to our inquiry, your attention to detail, your craftsmanship and your concern with achieving a high quality outcome.”
“Great job for the carpet there was to work with.”
“Just a note of gratitude for the job you did here last Sunday week. I appreciate the workmanship you displayed. Great to see such talent - a true craftsman.”